FetchKat — Terms of Service
Effective date: November 14, 2026. These terms apply only to authorized use of FetchKat during its restricted development stage and do not authorize live financial-record uploads.
Service operator and contracting party: Alexander Estrela, operating as FetchKat, an Ontario-registered sole proprietorship (not an incorporated company).
Location: Ontario, Canada.
Contact: fetchkat@outlook.com.
Website: fetchkat.com; the present application is a restricted development/staging service.
Effective date: November 14, 2026. Use is restricted to expressly approved test accounts until a separate pilot is authorized.
1. What FetchKat provides
FetchKat is an online document-request, upload, checklist, review and messaging tool for bookkeeping firms and their clients. FetchKat itself does not provide bookkeeping, accounting, auditing, tax, financial or legal advice, and does not independently verify the accuracy or suitability of uploaded documents.
2. Availability and who may use the service
The current hosted application remains a controlled testing environment; it is not open to unrestricted public registration or general real-client financial documents. Firms and clients may use it only when specifically authorized to participate. A limited free pilot with real information may begin only after the relevant operational and privacy reviews have been completed and the operator expressly enables it.
If a firm participates, it must be authorized to act for the business and clients it adds. End-clients may use only their own assigned portal. Users must provide accurate account information and must not impersonate others.
3. Responsibility for client requests and data
The participating bookkeeping firm selects its clients, specifies requested documents and instructions, determines why those documents are needed, and is responsible for having appropriate authority to obtain and handle the information. It must supply any notices or obtain any permissions required in its own client relationships. The firm also remains responsible for its own professional services, work product, tax or bookkeeping decisions, and any legal obligations relating to its records.
Users must protect passwords and confidential invitation or recovery links, and should promptly report suspected unauthorized access. A client should contact the firm concerning the firm's document requests, accuracy of its work or the client's relationship with the firm.
4. Acceptable use
Users may upload only material they are authorized to submit and that is lawful to process. Users must not upload malware or material intended to harm the service; attempt to access another firm's or client's information; circumvent authentication or access controls; impersonate others; or disrupt the application or its providers.
While FetchKat is in restricted development testing, do not submit real client financial, payroll, tax, identity or other confidential customer records.
5. Free access and future paid plans
FetchKat's intended free tier permits a participating firm to manage up to 10 clients without a subscription charge. Its end-clients are not separately charged to use their assigned portal. Features and access remain subject to the restricted testing or approved-pilot status described above.
There is currently no authorized live paid subscription offering under these terms. Any future paid service will require clear prices, billing and renewal terms, applicable taxes, cancellation terms and separate notice or acceptance before live charges are collected. Stripe is presently used for payment integration testing, not authorized live collection.
6. User content, permissions and ownership
A participating firm and its clients retain whatever rights they have in the documents and information they submit. They authorize FetchKat to store, process, transmit and display those materials only as needed to provide the requested service and related support, security, legal and backup functions, as described in the Privacy Notice. Using FetchKat does not transfer ownership of clients' financial documents to the operator.
The FetchKat software, branding and functionality are separate from customer content. These terms do not grant any ownership interest in the software or permission to copy, resell or misuse the service.
7. Privacy, exports, deletion and account closure
The companion FetchKat Privacy Notice describes the kinds of information handled, the providers and regions involved, the possibility of processing outside Canada, and procedures for access, export, support and deletion. Authorized firms have metadata and private-file export options, client deletion and a confirmed firm-account closure mechanism in the development application.
Deletion of active records does not guarantee simultaneous deletion of private objects still queued for cleanup, offsite backup copies or information lawfully retained. A firm or client with an access, export, correction, deletion or closure question may contact fetchkat@outlook.com, subject to identity and authorization checks and, for an end-client request, coordination with the appropriate firm.
8. Availability, interruptions and changes
During development and any limited free pilot, availability may be interrupted and features may change. At this stage FetchKat does not commit to a specific uptime percentage, fixed support response period or guaranteed data-recovery interval. We will communicate significant service changes or restrictions in a manner appropriate to their impact and applicable law. Users should retain independent copies of documents they must preserve for their own business or professional obligations.
9. Suspension, ending participation and requests
Access may be restricted where reasonably necessary to address misuse, protect an account or the service, or comply with applicable law. A participating firm can request assistance with exports or closure at fetchkat@outlook.com. The impact on client access, active records, queued deletions and backups is described in the Privacy Notice.
Additional terms concerning notices, termination, remedies and dispute handling may apply if a real-customer pilot is authorized. Any such terms will be communicated before the pilot begins and will not override rights that cannot legally be waived.
10. Support and questions
For account support, a suspected security problem, a privacy request or questions about these terms, email fetchkat@outlook.com. Please do not include passwords, one-time links, tax returns or other sensitive files in ordinary support messages.